Privacy Policy

Last updated: January 2026

This Privacy Policy describes how Pendant Lights AU ("we," "us," or "our") collects, uses, and shares information about you when you visit our website at pendant-lights.com.au (the "Site").

Information We Collect

Information You Provide

We collect information you provide directly to us, such as when you fill out our contact form, subscribe to our newsletter, or communicate with us. This may include:

  • Name
  • Email address
  • Any other information you choose to provide in your messages

Automatically Collected Information

When you access our Site, we automatically collect certain information, including:

  • Log information (browser type, access times, pages viewed, IP address)
  • Device information (device type, operating system)
  • Information collected through cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Site and services
  • Respond to your comments, questions, and requests
  • Send you technical notices and support messages
  • Monitor and analyse trends, usage, and activities on our Site
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our Site. Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies, but this may affect certain features of our Site.

Types of Cookies We Use

  • Essential Cookies: Required for the Site to function properly.
  • Analytics Cookies: Help us understand how visitors interact with our Site.
  • Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance.

Amazon Associates Programme

Pendant Lights AU is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com.au. As an Amazon Associate, we earn from qualifying purchases.

When you click on Amazon product links on our Site, cookies may be placed on your device by Amazon to track referrals and attribute any qualifying purchases to our Site. Amazon's use of cookies is governed by Amazon's own privacy policy, which we encourage you to review.

Third-Party Analytics

We may use third-party analytics services (such as Google Analytics) to help understand use of our Site. These services collect information sent by your browser, including your IP address and pages visited. This information is used to evaluate visitor activity and compile statistical reports. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Information Sharing

We do not sell your personal information. We may share information about you as follows:

  • With service providers who perform services on our behalf
  • In response to legal process or government requests
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets

Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorised access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.

Your Rights

Under Australian privacy law, you have rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to opt out of marketing communications

To exercise these rights, please contact us using the information below.

Children's Privacy

Our Site is not directed to children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this policy and, in some cases, provide additional notice.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Contact Form